One year warranty
Please read user guide
Please call our service phone and find you're the nearest service point
Please read the user guide, or contact service email.
Please check the tips on the heater
Please check it on the heater.
No, you have choose the right fuel to use on your heater.
Please check your user guide.or contact the service email, we are glad to give you support.
Please check your user guide.or contact the service email, we are glad to give you support.
The heater stop when the falme goes out.
The heater will start protection program.
Yes, you can use kerosene if your heater is support.
You can use it anywhere.
Yes, you can use it, pleaase check your accessories list
Please check your heater and your user guide. Or please contact our service email, we are glad to give you support.
Please your user guide or contact us service email.
Please your user guide or contact us service email
It depends on how long you use.
The motor starts but the heater does not ignite. What are the possible causes and solutions?
Please check whether it leaks out when you add your keresene, or contact our service team, we are glad to give you support.
Please check your user guide or contact us service email.
Yes, you can use it indoors. But some are not suitable use indoors.
Please contact our service team, we are glad to give you support.